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How do I protect my account from Trojan horse takeovers?
Fake System or Driver Updates Pop-ups mimicking system update prompts or driver installations (e.g., GPU drivers) may mislead users into installing malware disguised as legitimate software.What are the warning signs of a Trojan infection or account takeover?If your device is infected by a Trojan horse, you may notice: Slower performance, system crashes, or unexpected popups. Unknown apps or programs installed. High network activity even when idle.Published on May 30, 2025Updated on Feb 5, 202614OKX x McLaren NFT Sweepstakes Terms & Conditions
Virtual Driver Briefing: This prize includes a virtual driver meet-and-greet via Zoom, which will be available for the winner in 2024 season at a date suitable for both the winner and driver. This prize must be used in 2024 or the winner will automatically forfeit it.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I submit my proof of address (POA)?
National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file.Published on Sep 5, 2023Updated on Feb 23, 20264Guide to ID and selfie photos for identity verification
Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID?Published on Oct 13, 2023Updated on Jan 28, 202613,845A beginner's guide to identity verification
This includes a driver's license, passport, and certain national ID cards.3. I no longer live at the residential address on my documents (bank statements, tenancy contract and utility bills). Can I still verify my identity? Yes, you can change the address currently associated with your account to a new address. You may need to provide an additional proof of address document to verify your new address.4. Why do you need my residential address?Published on Apr 30, 2026Updated on May 19, 2026How do I submit my proof of address (POA)?
Unacceptable document types The following documents are not accepted as Proof of Address: Bank account opening certificates Digital driver’s licenses Online third-party payment receipts or screenshots Online shopping records Food delivery orders Mobile phone bill payment records, and similar documents Note: If you obtain a bank or credit card statement, please submit the original PDF file or a photo of the physical statement. Screenshots will not be accepted.Published on Sep 5, 2023Updated on Apr 28, 2026859How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on Feb 27, 2025Updated on Sep 10, 20256How do I automate my trades?
Deploy and monitor: once satisfied with the performance, deploy the bot and monitor its activity regularly. Explore our API documentation here to bolster your trading performance.How do I use copy trading? Find a trader to follow: browse the list of available traders and review their performance and strategies. Allocate funds: decide the amount of funds you want to allocate for copy trading. Follow the trader: enable copy trading to start replicating the chosen trader’s actions.Published on Oct 1, 2024Updated on May 4, 202612How do I effectively execute a trade with precision?
Monitor your trading effortlessly with our future analysis tool The frequency of monitoring your trades depends on your trading strategy: Day traders: check your trades frequently, possibly every few minutes or hours. Swing traders: monitor your trades daily or every few days. Long-Term investors: review your trades weekly or monthly.FAQHow do I access the trading interface? Web: log in to your OKX account and select Trade in the main menu.Published on Jun 21, 2024Updated on Apr 24, 202670How do I set up a liquidation alert?
Always monitor your account closely, especially during periods of high market volatility.Published on Aug 2, 2024Updated on Apr 3, 202625How do I manage my collection on OKX Marketplace?
Collections are automatically listed based on supported networks like EVM and SOL, with monitoring of on-chain transactions to ensure adherence to protocol standards. You may also submit your Ordinals collections on your own. You can always refer to this article to find out more information about the supported networks and protocols in our marketplace.2. Modifying information of your collection Updating your collection information on OKX Marketplace is straightforward.Published on Jun 7, 2024Updated on Jan 26, 20262,507What's KYC: What to expect and why it matters?
Ongoing monitoring We monitor your account activity in real time using advanced systems If we detect unusual transactions or behavior, we may contact you for clarification This helps stop fraud before it affects you5. KYC refresh You may be asked to reconfirm or update your details—especially when your ID expires, or laws in your region change6.Published on Apr 6, 2026Updated on Apr 15, 2026How do I manage my BTC collection on OKX Marketplace?
Collections are automatically listed on networks such as BTC and EVM, with continuous monitoring of on-chain transactions to maintain compliance with protocol standards. For detailed guidance on listing an Ordinals collection, you can refer to this article.2. Verifying your collection Verifying your collection on OKX Marketplace enhances its credibility. Gather required documents to prove authenticity, submit a verification request via the platform, and await review by us.Published on Jun 7, 2024Updated on Sep 12, 2025835What are the cryptoassets that are listed on OKX in the UK?
We will continue to monitor the cryptocurrency market to bring, whenever possible, new assets to our list.Published on May 15, 2024Updated on Feb 9, 202623How do I set a price alert?
In the fast-paced world of trading, being proactive in monitoring market fluctuations is a cornerstone of successful trading. One effective method to achieve this is by configuring alerts. By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points.Published on Apr 30, 2024Updated on Apr 15, 2026261