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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
If you decide not to proceed with the order, you may go back and rematch again. However, once you place the order, but you decide to cancel it, may trigger a “frequent canceller” penalties based on your trading behavior. If you continue with the order, the system will limit withdrawals and crypto resales for 1, 3, 7, 15, or 30 days (check the on-screen message for details).Published on Mar 17, 2023Updated on May 15, 20263,039How do I enable allowlist? (app)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw > Select Withdraw crypto > Select crypto 2. Select Address book > Tap Address Settings icon in the top-right corner 3.Published on Aug 14, 2023Updated on Apr 17, 20261,935How to claim my RL OKXclusive Pass?
get started today with these steps: [1] Click I already have a wallet [2] Select Seed phrase or Private keys, and enter it [3] Then, go to the Face ID verification page, and click Enable now to complete the import Step 3: Claim the RL OKXclusive Pass [1] Click the NFT Market tab in OKX Wallet > Launchpad > RLTH OKXclusive Pass Free to Claim!Published on Apr 5, 2023Updated on Sep 12, 202539How do I enable allowlist? (web)
Login to your account at okx.com, go to Assets > Withdraw 2. Select the crypto you'd like to withdraw > On-chain 3. You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses.Published on Aug 14, 2023Updated on May 5, 2026419X Stake FAQ
User B stakes 2,000 USDT at 4:50 PM (UTC), but all 3 snapshots for the 4–5 PM window have already been taken. Their staking amount for that window is recorded as 0 USDT. User C stakes 1,000 USDT at 4:10 PM (UTC) and is captured in 1 snapshot, then stakes an additional 1,500 USDT at 4:30 PM (UTC+8) and is captured in 2 more snapshots. Their staking amount = (1,000 + 2,500 + 2,500) ÷ 3 = 2,000 USDT. Note: the times above are examples only and do not reflect actual event rules.Published on May 12, 2026Updated on May 21, 2026Trading Fee Rules FAQ
For example, if a user’s last 30-day spot trading volume is 10,000,000 USD (meeting VIP 2), the total trading volume for perpetual and expiry futures in the last 30 days is 200,000,000 USD (meeting VIP 3), the last 30-day options trading volume is 5,000,000 USD (meeting VIP 1), the last 30-day spreads trading volume is 150,000,000 USD (meeting VIP 2), and the asset amount is 5,000,000 USD (meeting VIP 4), then the user enjoys the VIP 4 fee level, and all trading across instruments can enjoy the VIPPublished on Mar 22, 2024Updated on May 11, 20261,087Where do I find limits, fees and processing time details for cash withdrawal?
Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account.Published on May 23, 2025Updated on Mar 4, 202638How do I close my account? (app)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Select '>' to view the User Center page Open user center page 3. Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible.Published on Aug 22, 2023Updated on May 22, 2026898Where do I find limits, fees and processing time details for cash withdrawal?
Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.Processing time Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account.Published on Apr 13, 2026Updated on Apr 21, 2026Where do I find limits, fees and processing time details for cash deposit?
Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.Processing time Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account.Published on Apr 13, 2026Updated on Apr 21, 2026Where do I find limits, fees and processing time details for cash deposit?
Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account.Published on May 23, 2025Updated on Apr 22, 202628How do I close my account? (web)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting started Log in to your account at okx.com and go to the Security center page (Profile icon > Security) Find Manage account on the Security page, select Close account Opening Close account page 3. Closing your account is permanent and irreversible.Published on Aug 22, 2023Updated on May 22, 2026462How do I set up a recurring buy plan?
You can check the date of your next order with your plan details.3. How do I manage my recurring buy plan? You can manage your plan easily from your plan details. Go to the Activity page and you'll find Recurring buy option on top of the page. Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan.Published on Jan 23, 2025Updated on Dec 31, 202550Referral Program - Terms and Conditions
When your referee completes the required tasks within 30 days of signing up: You will be eligible to receive the reward mentioned on the Referral page Note: each referrer can receive referral rewards from a maximum of 5 invitees per campaign period; once this limit is reached, no more rewards are available for the referrer.Join the program: Log in to your account at www.okx.com and go to More > Referral or access the Referral page via OKX app.Published on Aug 6, 2024Updated on Nov 17, 2025158What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on Aug 22, 2023Updated on May 22, 20261,854