Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.

Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?

If you're active in the P2P marketplace, becoming Super and Diamond Merchants would elevate your P2P trading experiences, such as unlocking access to more features and higher transaction limits. Compare the benefits here.How do I apply and become a Super Merchant? Anyone who has met security and trading statistics requirements can apply to become a Super Merchant.

Self-referral Binding your own wallets to your referral code. Simulating multiple users through technical means. Other cheating behaviors Any attempt to undermine the commission mechanism.What are the consequences of violations? Penalties include: Permanent freeze of inviter privileges. Inability to create new referral codes. Loss of all commission earnings. All existing referral codes become invalid.

Display fake pop-ups You may see convincing prompts asking for two-factor authentication codes or other sensitive data.How does the Trojan horse take over our OKX account? If your OKX account is logged in on an infected device, or if you access your email, SMS, or Google Authenticator from it, the Trojan can capture your login credentials and verification codes. This includes the codes required to authorise actions such as withdrawals or security setting changes.

To create your first referral code, go to the DEX Referral dashboard and select Create referral code to generate a custom code. Create your referral code You can create a custom referral code using 5–15 alphanumeric or numeric referral codes. Each wallet account can generate up to 100 referral codes. Once created, it can't be changed or deleted. For each code, you can set 0-20% invitee discount (whole numbers only) and the wallet bound to the code enjoys a service fee discount when trading.

Enter the code accordingly.

For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.

Enter the code accordingly.

Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.

Set up invitation code You can create a new invitation code or use an existing one to invite existing users.Note: Any invitation code can be used to invite existing users. To make it easier to track your invited users later, we recommend sticking to the same code each time.2. Get invitation link App: Go to your Affiliate portal > Reconnect users > Invite now > Copy invitation link Web: Follow the same steps — go to your Affiliate portal > Reconnect users > Invite now > Copy invitation link3.

We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.

Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails. If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?