On the app On the P2P trading page, select Orders Select Orders to proceed to the next phase Select the completed order that you want to download the receipt for Select completed order of your preference to retrieve the order receipt Select the Download button at the bottom of the order review page. Open or save a PDF file to review the receipt.

Select Download to download the statementI want to download monthly account statements To download your past 12 statements, please follow these steps: Select Account statement from the menu bar at the top to view the available monthly statements Select Account statement to view available monthly statement Select Download to download your preferred statement Select download to download the statementI want to download account statements from a specific date To download your statements from a specific

If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

In these cases, you will need to wait for the system to lift the restriction automatically.Appeal documents for T+N If your P2P order triggers T+N, please submit the following documents to raise a dispute: Proof of payment and transaction statements for the payment method used in the past month (PDF or screenshot) If payment was made via WeChat or Alipay balance, please upload a PDF bill showing the payment time and payment method If payment was made via a linked bank card, please provide the corresponding

Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

You can download your complete trade, deposit, and withdrawal history from OKX in CSV, PDF, or via API. An SMSF account follows the standard maker/taker schedule for customers. You can learn more here.3. How can my SMSF account trade more safely going forward? To enhance the security of your account and crypto assets, we recommend the following best practices: Strengthen Account Security Enable multi-factor authentication (MFA) for all trustee logins.

To get the RL OKXclusive Pass, you will need to download the OKX App first. Please follow this step-by-step tutorial to create your crypto wallet and claim the RL OKXclusive Pass.

The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.

In the event of any discrepancy or ambiguity between different language versions of event rules, settlement conditions, and related descriptions, the English version shall prevail. Users are advised to review the English-language event rules before trading.

Ensure the entire document is visible, readable, undamaged, and free of glare. Confirm that the document is still valid and not expired. After confirming there are no issues, please restart the identity verification process. Notes: If your document is in an unsupported language (such as Arabic, Sinhala, Burmese, etc.), please upload another document that contains Latin characters or provide your international passport.

Valid feedback types include: Untranslated Content: Instances where content appears in English. Incorrect Translation: Translations that are open to misunderstanding and do not accurately reflect the meaning of the English text. Incorrect Terminology: Misunderstandings or confusion resulting from the use of incorrect terminology. Layout/Format Issues: Issues related to the layout or format of the content, such as overlapping texts or partially visible texts.

The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted). Note: in some cases (e.g., lost or stolen card reports), you might be asked to confirm that the card is still in your possession. Keep your camera switched on and ensure you are in a quiet environment throughout the call.

Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name Note: the system is compatible with the name in reversed first/middle and last name order. Changes are only necessary if accented or non-accented characters are displayed incorrectly.