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Self-Managed Super Fund (SMSF) FAQ
Important Notice Running a Self-Managed Super Fund (SMSF) involves specific legal, tax, and compliance responsibilities. OKX Australia is registered with AUSTRAC as a Digital Currency Exchange (DCE), which enables us to offer crypto spot trading services within Australia. We comply with all relevant anti-money laundering and counter-terrorism financing (AML/CTF) obligations under Australian law. Please note that OKX isn't licensed to provide financial or legal advice.Published on 2 July 2025Updated on 3 Dec 2025TradingView Subscription Codes – Terms and Conditions
Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.Published on 23 July 2025Updated on 9 Sept 20256I haven't received the verification code
Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.Published on 16 Aug 2023Updated on 22 May 202633,133I haven't received the SMS code
We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.Published on 16 Aug 2023Updated on 9 Feb 202627How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on 19 May 2025Updated on 24 Mar 202620How do I open an SMSF account on OKX?
Self-Managed Super Fund (SMSF) FAQPublished on 2 July 2025Updated on 3 Dec 2025DEX Referral FAQ
Self-referral Binding your own wallets to your referral code. Simulating multiple users through technical means. Other cheating behaviors Any attempt to undermine the commission mechanism.What are the consequences of violations? Penalties include: Permanent freeze of inviter privileges. Inability to create new referral codes. Loss of all commission earnings. All existing referral codes become invalid.Published on 31 Dec 2025Updated on 13 May 20264How do I protect my account from Trojan horse takeovers?
Display fake pop-ups You may see convincing prompts asking for two-factor authentication codes or other sensitive data.How does the Trojan horse take over our OKX account? If your OKX account is logged in on an infected device, or if you access your email, SMS, or Google Authenticator from it, the Trojan can capture your login credentials and verification codes. This includes the codes required to authorise actions such as withdrawals or security setting changes.Published on 30 May 2025Updated on 5 Feb 202614How do I obtain an ASIC Extract?
Self-Managed Super Fund (SMSF) FAQPublished on 2 July 2025Updated on 3 Dec 20251How do I explore new trading opportunities on OKX?
Staying on top of information and gauging social sentiment is key to spotting the right opportunities, especially in a fast-moving market where Bitcoin prices can be super volatile. Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates.Published on 17 Jan 2025Updated on 15 Oct 20253What's DEX Referral program?
To create your first referral code, go to the DEX Referral dashboard and select Create referral code to generate a custom code. Create your referral code You can create a custom referral code using 5–15 alphanumeric or numeric referral codes. Each wallet account can generate up to 100 referral codes. Once created, it can't be changed or deleted. For each code, you can set 0-20% invitee discount (whole numbers only) and the wallet bound to the code enjoys a service fee discount when trading.Published on 21 July 2025Updated on 22 May 2026367How do I update my email?
Enter the code accordingly.Published on 6 Sept 2023Updated on 15 Oct 20253How do I migrate my email address or phone number to another account? (web)
For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.Published on 22 Aug 2023Updated on 15 May 2026393How do I change my email?
Enter the code accordingly.Published on 6 Sept 2023Updated on 22 May 20264,153How do I migrate my email address or phone number to another account? (app)
Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.Published on 22 Aug 2023Updated on 17 Apr 2026594