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How do I make a withdrawal? (web)
Fill in withdrawal details on the internal withdrawal page Complete the 2FA verification and select Confirm, your withdrawal order will be submitted Note: if you change your mind, you can cancel the request within 1 minute and no fees will be charged.Published on Aug 22, 2023Updated on Mar 27, 20261,607How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 202512How can I switch the site to my preferred language?
This approach allows the platform to operate smoothly while remaining mindful of our regulatory obligations. Our goal remains to offer a localized language experience in every supported country once this becomes possible. Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Account Settings.Published on Jan 15, 2026Updated on May 22, 202628What's OKX Security Assistant?
Selecting “Minimize / mute / ignore”from the options doesn’t mean the risk is gone. Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Feb 13, 202654How do I use Minimum copy amount feature?
However, be mindful that using this feature when there are ample slots available might deter smaller-scale users who wish to try copy trading.What are some tips for using the Minimum copy amount feature? Consider increasing the minimum copy trading amount when slots are nearly full. Decrease the amount when there are fewer copy trading users, allowing more users to join.How do I access the Minimum copy amount feature?Published on Jul 16, 2024Updated on Feb 9, 2026214EVM Inscription Tool FAQ
What should I keep in mind when filling in text mode using the OKX EVM Inscription Tool? When inputting text, the OKX Inscription Tool automatically includes 'data:' before it, eliminating the need for users to input it separately.Published on Dec 15, 2023Updated on Dec 18, 202523How can the OKX NFT Marketplace keep your NFT investments secured?
This is where the OKX NFT Marketplace shines, setting new standards for NFT security to ensure that your digital assets are in safe hands.Verified listings for peace of mind One of the primary ways OKX ensures the safety and security of its users is through verified listings. In an environment where anyone can mint an NFT and list it for sale, distinguishing genuine, valuable assets from countless imitations and fraudulent listings can be a daunting task.Published on Nov 10, 2023Updated on Sep 12, 202520How do I make a withdrawal? (app)
When the withdrawal details page shows Completed, it means the assets have left the platform. You will need to contact the support team of the receiving platform or wallet to verify receipt. There are 2 withdrawal methods on our platform: On-chain withdrawal: Transfer crypto via network to a wallet or an exchange.Published on Aug 22, 2023Updated on May 22, 20265,993How to prevent phishing emails?
to learn more.Reminders Whenever you receive an email that seems unusual, keep the following in mind: Don't click any links or follow instructions immediately Phishing emails often pretend to be urgent or appealing, pause and check first. Contact OKX Customer Support directly if you're unsure Don't reply to the suspicious email or use the contact information inside it. Always use the official support channels listed on the OKX website.Published on Jun 24, 2025Updated on Dec 16, 20253How do I use a physical security key to protect my account?
Device theft also poses a threat if lock-screen security is compromised Passkeys: while more secure than passwords, they rely on third-party account synchronization and can be accessed if the linked device is stolen and unlockedAdvantages and limitations of physical security key If you are new to this technology and considering using physical security keys, here are some advantages and limitations to keep in mind: Advantages Limitations Operates offline, eliminating risks from cloud synchronizationPublished on Jan 10, 2025Updated on Feb 12, 202619,240Spot grid bot FAQ
How do I set my Simple Earn settings, and what do they mean? To get started with Simple Earn, you first need to understand the two key terms: Active Range and Earn Range. Active Range: this is the price range where your grid orders are active and unchanged. These orders are not canceled and remain in place during market fluctuations. Earn Range: this is the price range in your grid where orders are canceled, and the funds are used to subscribe to Simple Earn for passive yield.Published on Aug 28, 2025Updated on Jan 22, 202621OKX Card Brazil Referral Program — Terms and Conditions
Definitions For the purposes of these Terms: Inviter means an existing OKX user who shares a valid referral link or code. Invitee means a new OKX user who registers through the Inviter’s referral link or code. Successful Referral means a referral that meets all eligibility criteria described in Section 6. Cycle means a fixed two-week reward calculation period determined solely by OKX. USDG Reward means promotional rewards distributed in USDG or an equivalent value at OKX’s discretion.3.Published on Feb 26, 2026Updated on May 7, 202632What's the risk and runtime for Smart Picks?
It’s a way to measure the level of risk or exposure in a particular trading strategy.For example: If a strategy fully invests in spot positions, the Delta value is 1, meaning the strategy is directly affected by changes in the asset’s price. A lower Delta (less than 1) means less exposure to market movements, which generally makes the strategy safer or more conservative. A higher Delta (greater than 1) means more exposure to price changes, often through leverage, making the strategy riskier.Published on Sep 26, 2024Updated on Feb 9, 2026274How do I fix common issues with DEX trading wallet passkeys?
If there's no label on your passkey, it means the passkey is currently limited to Exchange only transactions and can't be used for DEX.Published on Jan 29, 2026Updated on Jan 29, 2026What should I do if my withdrawal isn't successful?
Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.Published on Oct 17, 2024Updated on Mar 29, 2026260