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X Layer upgrade and OKT/OKB asset handling FAQ
X Layer is an open and decentralized public blockchain launched by OKX and isn't limited to serving the OKX exchange.Can OKB be used to offset exchange trading fees? No. OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on Aug 13, 2025Updated on Jan 29, 202629Why is my deposit/withdrawal suspended?
Please stay tuned to our announcements for the most up-to-date status reports.Network upgrade (Deposit/withdrawal suspension) The project team takes care of mainnet migration. Once it's completed, there will be an announcement on the website that you can refer to. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on Jan 26, 20261,038How do I download my account statements?
date, please follow these steps: Go to My assets > Account statement to view the available monthly statements Select Download at the bottom of the Account statement page Select Customized statement Select your preferred date, then select Generate Select Generate to view the statement Once the statement is ready, you can select Download to download the statement The statement might take some time to generate.Published on May 21, 2026Updated on May 21, 2026How do I download my account statements?
date, please follow these steps: Go to My assets > Account statement to view the available monthly statements Select Download at the bottom of the Account statement page Select Customized statement Select your preferred date, then select Generate Select Generate to view the statement Once the statement is ready, you can select Download to download the statement The statement might take some time to generate.Published on Nov 6, 2024Updated on May 21, 2026Outcomes FAQ
Outcomes is an event contract trading product launched by OKX, set to officially launch on May 28, 2026, built on a CeDeFi architecture, allowing users to predict and trade on the outcomes of real-world events. Note: this Campaign is a free points-based activity offered by OKX. No real funds are required or involved.Published on May 20, 2026Updated on May 21, 2026What are X-Perps (Expiry Perps)?
The key difference is that they have a fixed settlement date 60 months (5 years) from issuance. Because the settlement date is so far in the future, X-Perps behave functionally like perpetuals for the vast majority of traders.How does X-Perps differ from standard perpetual futures?Published on Apr 15, 2026Updated on May 19, 2026What are Source of Funds (SoF) and Source of Wealth (SoW)?
Shows your full name, amount, date of transaction, and name of the centralized crypto exchange (e.g., Binance or Coinbase) Staking reward statement Shows your full name or wallet address, reward amount, and date of reward Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmation) Bank Statement Shows the transaction history of receivedPublished on Dec 24, 2024Updated on May 21, 2026834What should I do if my withdrawal was sent to the wrong user ID (UID)?
Provide the following details: Your UID and account information (for example, name, email address, date of birth) The recipient’s UID (if known) Reference ID Date, time, and amount of the withdrawal Our Support team will review the case and attempt to reach out to the recipient on your behalf. Notes: We'll not disclose another user’s personal information due to privacy and compliance requirements. The return of funds depends entirely on the recipient’s cooperation.Published on Oct 13, 2025Updated on Jan 27, 202620What's demo trading and how do I use it?
On the other hand, futures trading lets you practice entering contracts to buy or sell a certain amount of cryptocurrency at a specified future date and price.How can demo trading help improve my confidence? Demo trading allows you to practice your decision-making skills and strategies in a simulated environment.Published on Oct 1, 2025Updated on May 22, 20263What onboarding information is required for a fund?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026123How do I turn on and sync multiple charts on a screen?
It supports synchronized settings such as symbols, intervals, crosshairs, and time or date ranges, charts in our multiple-chart layout currently function independently. Order and position lines are also displayed only in the single-chart layout. Note: the multiple-chart sync feature is available on the web version only.Published on Aug 9, 2024Updated on May 22, 202630How do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Published on Sep 25, 2023Updated on May 6, 202631,352How do I buy crypto and earn rewards?
What are the key dates? Join by: You must enroll in the campaign by March 11, 2026. Finish by: March 15, 2026 is the last qualifying date for this campaign. By this date, you'll need to have completed your first qualifying buy order (in order to receive the €5 reward in BTC) and a successful series of 4 consecutive buys (in order to receive the €45 reward in BTC). 4. What happens if I miss a day or if I don't complete my buy orders by the end of the campaign?Published on Feb 19, 2026Updated on Apr 6, 20263Crypto Tax Reporting (DAC8) FAQ
To ensure a smooth certification process, ensure your app is up to date.Published on Feb 23, 2026Updated on Mar 16, 20263What onboarding information is required for the government-owned enterprise?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Apr 6, 202663