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Referral Program FAQ
However, your friend’s reward must be claimed within the current event period. You can invite an unlimited number of friends but you can only claim up to 10 referral rewards per campaign cycle. Your friends will automatically join the platform’s New User Bonus Program.Can my invitees add or change a referral code after registering? No, they can’t. Referral codes must be added before invitees create their accounts.Published on Jan 8, 2025Updated on May 20, 2026How do I make a deposit? (app)
There are 2 ways to make a deposit to your account: Open your OKX app, select Deposit Opening Deposit page from Homepage Open your OKX app, go to Portfolio, and select Deposit Opening Deposit page from Portfolio Select Deposit crypto and asset that you want to deposit, then select the Deposit network Deposit details will then automatically generate You can either select Copy to copy the deposit address to your withdrawal platform app or scan the QR code using your withdrawal platform app to makePublished on Sep 1, 2024Updated on Apr 30, 202688How do I find my deposit address and tag/memo/comment?
You can select Copy to copy both the deposit address and tag/memo/comment and share them with your friends and familyHow do I manage my deposit address?Can I delete a deposit address? Created deposit addresses can’t be modified or deleted. You can add up to 20 deposit addresses for different cryptos and networks.How do I switch between multiple deposit addresses? If you have multiple deposit addresses, all of them can receive funds.Published on Aug 22, 2023Updated on May 22, 202669,823Pay Account FAQ
Pay your contacts (friends and family) with USDG and USDC in Pay. Receive USDG and USDC to your Pay balance to pay others. Use your card to make purchases using USDG and USDC.How can I recover my Pay account? You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android). If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).How do I set up my Pay account?Published on Jan 22, 2026Updated on Apr 17, 20264How do I adjust the color theme of the trading interface?
You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions. This customization enhances your overall trading experience, allowing you to stay focused and productive for longer periods.Published on Nov 27, 2024Updated on Sep 10, 202524USDG Convert Fees Change Announcement
This change will take effect on 2:00 (UTC+0) , 25th February. Thank you for your understanding and continued support.How to get USDG You can obtain USDG by accessing Convert. Each user has a daily low-slippage swap limit of 2 million of the following cryptocurrencies: Crypto Daily cap (buy and sell included) USDT $2,000,000 USDC $2,000,000 Note: Actual losses are subject to the product page.Published on Feb 20, 2026Updated on Feb 21, 20264How do I register an account on OKX?
You can sign up using either: a referral link shared by a friend, or a referral code entered during registration. By signing up via referral, you’ll automatically participate in new-user promotional events. After completing the required tasks, you may receive bonus rewards, subject to campaign rules. Note: Referral relationships are confirmed only through referral codes.Published on May 23, 2024Updated on Apr 27, 202627,815How do I check on updates to my support ticket?
Tap Menu > Get help 2. Scroll down and tap Chat with us 3. Scroll up to view your past chat history with OKX Assistant On the Web: 1. Tap the Chatbot icon in the bottom-right corner 2. In the chat window, scroll up to view your past chat history with OKX AssistantPublished on Oct 17, 2025Updated on May 22, 202661What should I do if facial recognition fails?
Environment issuesLighting conditions Complete verification indoors with stable, even lighting. Avoid strong backlight or direct sunlight.Network connection If the page is unresponsive or verification fails, switch your network. Try another Wi-Fi connection or use mobile data. If you encounter error/blocked messages during facial recognition, make sure both your phone and computer are connected to the same network (same Wi-Fi/hotspot) before trying again.Published on Oct 11, 2024Updated on May 14, 2026510OKX customer review reward from Sourceforge terms and conditions
You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances. This document should not be construed as financial advice. For more details, please refer to the OKX Terms of Use and Risk Warning.Published on Aug 7, 2023Updated on Oct 8, 202587What's OKX Affiliate Program in EEA?
Share your links - Share your affiliate links or codes with your friends and your community, or promote via social media and other channels in approved markets (see the Prohibited Jurisdictions, below). Join and trade - Your invitees can use your link or code to sign up on our platform and make a trade; or Earn commission - You’ll earn a commission from every trading fee paid by your invitees for their duration on OKX. Commissions are settled hourly in USDC.Published on Sep 27, 2023Updated on Apr 17, 20261Buy crypto with rewards terms and conditions
Streak Logic and "Reset to Day 2" Rule The campaign uses a behavioral design choice to encourage completion while minimizing user frustration: Daily Tracking: Only one qualified buy per calendar day (UTC+1) counts toward the streak. Breaking the Streak: If you miss a day after completing your first buy, your progress will not reset to zero. Reset Mechanics: Because your Base Reward (€5 BTC) is secured on Day 1, a missed day resets your progress to Day 2.Published on Feb 19, 2026Updated on Mar 16, 2026What's OKX Affiliate Program?
Share your links - Share your affiliate links or codes with your friends and your community, or promote via social media and other channels in approved markets (see the Prohibited Jurisdictions, below). Join and trade - Your invitees can use your link or code to sign up on our platform and make a trade; or Earn commission - You’ll earn a commission from every trading fee paid by your invitees for their duration on OKX.Published on Sep 27, 2023Updated on Apr 21, 20263,280Outcomes FAQ
Points can be obtained through the following channels: initial airdrop after registration, daily check-in, completing prediction milestone tasks, inviting friends, etc. Specific point acquisition rules are subject to the campaign page. Points can't be purchased or transferred.What is the purpose of points? Points can't be directly redeemed.Published on May 20, 2026Updated on May 21, 20261World Cup VIP Exclusive Gift Set FAQ
You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances. Crypto/digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, and can lose value.Published on Dec 19, 2025Updated on Apr 24, 2026320