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How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) A valid government-issued document that shows your current name and address Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills (mobile phone statements are not acceptable)Before uploading your Proof of Address, please ensure the following: The POA must be yourPublished on 5 Sept 2023Updated on 29 May 2026859What's Smart Arbitrage bot and how do I use it?
This dual-earning strategy means you benefit from: Market arbitrage profits through smart, automated trades Staking rewards from helping secure blockchain networks All of this happens behind the scenes in a fully automated, user-friendly experience — making your crypto work smarter, not harder.How do I create Smart Arbitrage bot strategy with staking rewards?Published on 22 Aug 2024Updated on 29 May 2026107What could be the reasons behind the failures of my futures copy trades?
Slippage protection Significant differences in the entry price between you and lead traders can have a big impact on your profit and loss. To prevent this, if there's more than a 0.5% disparity between the lead trader’s and your entry price, our slippage protection mechanism will cancel the copy trade. Smart sync position ratio too high Smart sync copy trading aims to ensure a copy trader’s position asset allocation is proportional to the lead trader they’re copying.Published on 1 Sept 2023Updated on 29 May 2026204Where do I find limits, fees and processing time details for cash deposit?
The fee as displayed on the deposit page for app The fee as displayed on the deposit page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your deposit is.Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you deposit 10 USD or 1,000 USD.What is a deposit limit? Deposit limits are the minimum and maximum amounts you can transfer into your account in a single transaction or within a set period (daily, weekly, or monthly).Published on 11 Apr 2026Updated on 29 May 2026Where do I find limits, fees and processing time details for cash withdrawal?
The fee as displayed on the withdrawal page for app The fee as displayed on the withdrawal page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your withdrawal is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you withdraw 10 USD or 1,000 USD. Actual fees being charged will be displayed on the Preview screen before you submit. This fee amount will always be deducted from your withdrawal amount.Published on 11 Apr 2026Updated on 29 May 2026Where do I find limits, fees and processing time details for cash withdrawal?
The fee as displayed on the withdrawal page for app The fee as displayed on the withdrawal page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your withdrawal is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you withdraw 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your withdrawal amount. Example: If the fee is 2%, and you withdraw 100 USD, you’ll pay a 2 USD fee.Published on 23 May 2025Updated on 29 May 202638Where do I find limits, fees and processing time details for cash deposit?
The fee as displayed on the deposit page for app The fee as displayed on the deposit page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your deposit is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you deposit 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your deposit amount. Example: If the fee is 2%, and you deposit 100 USD, you’ll pay a 2 USD fee.Published on 23 May 2025Updated on 29 May 202628What are the reasons for my spot copy trade order fail?
Slippage protection: Significant differences in the buy price between copy traders and lead traders can have a big impact on a copy trader's PnL. To prevent this, if there is more than a 0.5% disparity between the lead trader's and copy trader's buy price, our slippage protection mechanism will cancel the copy trade. For example, if a trader buys BTC at a price of 20,000 USDT, we'll make sure that the copy trader's buy price is less than 20,000 × (1+0.5%) = 20,100 USDT.Published on 13 Oct 2023Updated on 29 May 202669How do I verify OKX's ownership and balance of the wallet address?
Please refer to here Use third-party nodes: Infura、Alchemy Example: Alchemy provides ethereum archive node serviceOKLink API balance verification Login to OKLink Go to profile > API Select Create API under On-chain Data to create apiKey Configure parameters related to OKLink open API in the rpc.json file OKLink is a blockchain big data company that provides an open interface to query the address balance of a specified height in the blockchain.Published on 26 Sept 2023Updated on 29 May 20261,003
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