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What onboarding information is required for the non-profit organization (NPO)?
These persons govern and oversee the NPO, and are responsible for its high-level strategy, operations, and accountability. Donors: Persons or institutions that provide financial contributions (donations) to the NPO supporting its mission and activities without expecting any gain in return. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll an NPO need to consider for the onboarding process?Published on 13 Oct 2023Updated on 12 Feb 202671How can I get my project listed on OKX?
Treat it like an elevator pitch explaining your mission. Highlight key milestones, partnerships, and recognitions. This helps demonstrate credibility and progress.Should I provide ecosystem data? Yes. Include key metrics such as: Total Value Locked (TVL) Market share User growth Accurate, data-driven information strengthens your application.Do I need to explain competitors and differentiators? Yes.Published on 16 Apr 2026Updated on 6 May 2026What are the advantages of using cross margin and isolated margin?
If you use the isolated margin mode and open a future with 5 BTC, only those 5 BTC are at risk. If your position faces liquidation, you will only lose the 5 BTC, and the other 5 BTC will remain unaffected. Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization Under cross margin, positions in futures with the same settlement crypto share margin, and profits and losses offset each other, helping improve capital efficiency.Published on 20 Mar 2023Updated on 14 May 202643Why did my perpetual futures open or close order fail?
Wrong operation page selected You cannot open a position on the Close page. Please make sure you’ve selected Open on the trading page. 5. 5. Isolated margin unrealized P&L cannot be used to open new positions Unrealized return in isolated margin cannot be used to open a position 6. Insufficient available balance You need to have sufficient available balance when placing an order.Published on 31 Oct 2025Updated on 14 May 20261OKX AI 101
MCP Integration: Claude Code, Cursor, and other major AI tools can natively call onchain operations. Agent Payments Protocol (APP): AI autonomously handles quoting, negotiating, escrow, metering, and settlement.Published on 4 May 2026Updated on 22 May 20262Why is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Projects ceasing operation (Deposit/withdrawal suspension) On the occasion of project ceasing operation due to operational/financial difficulty, we'll suspend or close the deposit and withdrawal of its token.Published on 31 Aug 2023Updated on 26 Jan 20261,040What can I do if my device is running in an unsafe environment?
While using the OKX app, you may encounter a warning stating that your device appears to be operating in an unsafe environment, potentially leading to security risks. This warning is a security alert from the OKX system, indicating that it has detected an anomaly in your device's operating environment. This means the way you currently use OKX may lead to information leakage, potentially resulting in the theft or transfer of your OKX assets by Trojan viruses or hackers.Published on 19 Jan 2023Updated on 12 Feb 2026301How do I safeguard my Web3 wallet from fraudsters?
Step 2: During the transfer operation, there will be warnings about the effect and risk of altering permissions. If the user proceeds, it leads to malicious alteration of permissions.Published on 13 Dec 2023Updated on 6 May 20261,025How do I use the custom formula feature?
Navigate to the Trading screen Select Advanced Select Custom Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculatedPublished on 5 Mar 2025Updated on 10 Sept 20254What onboarding information is required for a privately owned company?
Authorized users: Persons who have access to and can operate your institution’s OKX account. The partners (if your company is a partnership) * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity. Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on 13 Oct 2023Updated on 12 Feb 2026283How can I switch the site to my preferred language?
We prioritize regulatory compliance by selecting the languages where we can currently operate locally in supported regions. This approach allows the platform to operate smoothly while remaining mindful of our regulatory obligations. Our goal remains to offer a localized language experience in every supported country once this becomes possible.Published on 15 Jan 2026Updated on 22 May 202629OKX x McLaren NFT Sweepstakes Terms & Conditions
GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 14 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 15 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 16 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 17 Signed overalls 1 £80 / $100 Replica Cap 27 £43 / $54 18 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 19 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 20 2 McLaren Paddock Club tickets for a race inPublished on 25 Apr 2024Updated on 8 Sept 2025607How do I authorize a new device when I log in?
You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.Published on 31 Aug 2023Updated on 28 May 202613,943Why is my OKX app not working?
Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.Published on 16 Mar 2026Updated on 23 May 202615How do I use a physical security key to protect my account?
Here's how to set it up: Go to okx.com, open the menu, and select Profile & Settings Navigate to Security Center > Passkey > Add Passkey > Use other equipment or external key Follow the prompts to confirm your PIN and complete the binding process Once set up, your hardware key can be used for secure logins, withdrawals, and other sensitive operations.2.Published on 10 Jan 2025Updated on 12 Feb 202619,340