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How do I check the status of my returned withdrawal?
Choose the topic Withdrawal has been returned by the receiving platform for your specific issue. Select Withdrawal has been returned by the receiving platform as the sub-topic The chatbot will assist in submitting a ticket to our customer service, but it'll require several details from you. Firstly, you need to provide the Token type.Published on 30 Oct 2023Updated on 29 May 2026295What's Smart Arbitrage bot and how do I use it?
Subscriptions made after 03:00 UTC go on-chain the next day. Rewards are distributed every 3 days.What's the upgraded Smart Arbitrage bot staking? Our Smart Arbitrage Bot just got an upgrade — now with integrated staking for even more earning potential. In addition to automating one-click arbitrage trades to capture price differences across markets, the bot now allows users to compound returns by staking their funds on Ethereum or Solana networks.Published on 22 Aug 2024Updated on 29 May 2026107What's demo trading and how do I use it?
Tap Exit next to Demo Trading to return to live trading.FAQWhy is risk-free trading important for beginner traders? Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions?Published on 1 Oct 2025Updated on 29 May 20263OKX x McLaren NFT Sweepstakes Terms & Conditions
Potential Winner Requirements: Except where prohibited, a potential winner may be required to complete and return a declaration of eligibility and liability/publicity release. If a potential winner fails to sign and return these documents within the required time period, he/she will forfeit the prize.Published on 25 Apr 2024Updated on 29 May 2026607Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Historical returns are not indicative of future returns, and past performance is not indicative of future results. OKX is not responsible for any potential losses. Not all products are offered in all regions. For the full list of OKX's restricted jurisdictions and more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure.Published on 19 Jul 2024Updated on 29 May 20261What should I do if I mistakenly withdraw crypto via the wrong network?
Return to your Web3 wallet, select Send > select crypto and network Select send in your Web3 wallet 5. Paste the deposit address you copied from your exchange account Paste your deposit address 6. Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Preview your send details and confirmWeb 1. Import your third-party wallet into OKX Web3 wallet via seed phrase or private key.Published on 17 Mar 2023Updated on 29 May 20265,852OKX x McLaren: Digital Collectibles FAQs
At the 2024 season's end, one last collectible will be released. To claim it, you need a collectible of any rarity from each race. This drop will feature Rare and Ultra-Rare digital collectibles with special prizes. A Classic collectible does not have an associated reward, but is still a piece of authentic McLaren memorabilia. If you mint a Classic collectible you could still win a prize by collecting one collectible from each race of the season.Published on 5 Jun 2024Updated on 29 May 20266How to fix passkey error 50162 on Android devices
Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on 8 Dec 2025Updated on 29 May 20263,050How do I verify OKX's ownership and balance of the wallet address?
result The balance of all addresses is displayed based on the returned result 3.Published on 26 Sept 2023Updated on 29 May 20261,003How do I view Profit and Loss (PnL) and switch PnL display?
Percentage: Shows the profit or loss as a percentage of your investment, providing a clearer picture of your return on investment (ROI).How do I switch the PnL display from value to percentage or vice versa on the web?Published on 7 Jul 2024Updated on 29 May 202647How do I close my account? (web)
Once resolved, you can return to the account closure steps above.Note: forfeiting your balance is permanent. Once cleared, those assets can't be recovered.Published on 22 Aug 2023Updated on 29 May 2026463Pay FAQ
Funds will only be returned if the receiver doesn’t have an OKX account and fails to accept within 48 hours—in that situation, the payment will be refunded automatically.9. Can I use Pay on a web browser? Currently, you can only use Pay on the OKX app.10. How can I check my available balance in Pay? When you enter Pay flow, the available balance of USDG or USDC will display right below the pay amount.11. I sent a payment to someone but they didn't accept it. What happens next?Published on 16 Sept 2025Updated on 29 May 20261Common scam tactics
Scammer is offering the user the investment opportunity by depositing more funds to go to next level for better earning Some investment scams will start with scammers offering seemingly attractive opportunities, promising high returns. These opportunities can cover various assets like stocks, real estate, cryptocurrencies, and more. They often make unrealistic guarantees, emphasizing urgency and asking for confidentiality.Published on 28 Sept 2023Updated on 29 May 20262,705How do I manually set up spot grid trading bots?
When you stop the bot, all your funds—including any interest earned from Simple Earn—will be returned to your trading account.How do I set up Simple Earn feature in Spot Grid trading bot?Published on 6 Jun 2024Updated on 29 May 2026208How do I start trading cryptocurrency on OKX with Smart Trading?
Enter the email code to proceed to the next process After entering the code to verify your email address or phone number, you'll be logged into your new OKX account and will be greeted by the welcome screen. Your OKX account is now created and you can proceed to buying crypto or depositing the assets you already hold via the choices on the welcome screen. However, we'll be covering these sections in more detail later in this tutorial.Published on 7 Apr 2024Updated on 29 May 202676