Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX SG, and users cannot claim any acquired rights to reuse the code.2.17.

Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

If you're active in the P2P marketplace, becoming Super and Diamond Merchants would elevate your P2P trading experiences, such as unlocking access to more features and higher transaction limits. Compare the benefits here.How do I apply and become a Super Merchant? Anyone who has met security and trading statistics requirements can apply to become a Super Merchant.

Display fake pop-ups You may see convincing prompts asking for two-factor authentication codes or other sensitive data.How does the Trojan horse take over our OKX account? If your OKX account is logged in on an infected device, or if you access your email, SMS, or Google Authenticator from it, the Trojan can capture your login credentials and verification codes. This includes the codes required to authorise actions such as withdrawals or security setting changes.

Staying on top of information and gauging social sentiment is key to spotting the right opportunities, especially in a fast-moving market where Bitcoin prices can be super volatile. Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates.

Enter the code accordingly.

For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.

Enter the code accordingly.

Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.

We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly. Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.

Set up invitation code You can create a new invitation code or use an existing one to invite existing users.Note: Any invitation code can be used to invite existing users. To make it easier to track your invited users later, we recommend sticking to the same code each time.2. Get invitation link App: Go to your Affiliate portal > Reconnect users > Invite now > Copy invitation link Web: Follow the same steps — go to your Affiliate portal > Reconnect users > Invite now > Copy invitation link3.

We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.

Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails. If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?

A six-digit registration verification code will be sent to your email and you'll have 10 minutes to enter the verification code into the Enter your email code field. When you've done so, select Next to continue.

OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.