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What onboarding information is required for the government-owned enterprise?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on Oct 13, 2023Updated on Apr 6, 202663What onboarding information is required for a fund?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on Oct 13, 2023Updated on Feb 12, 2026123Pay wallet auto top-up FAQ
Once execution has finished, you're free to modify any aspect of the rule — threshold, top-up amount, or funding sources — and changes will take effect immediately.Published on May 14, 2026Updated on May 23, 20261What onboarding information is required for a privately owned company?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account. The partners (if your company is a partnership) * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity.Published on Oct 13, 2023Updated on Feb 12, 2026283Why can’t I see or use my crypto balance?
Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?Published on Oct 14, 2025Updated on Apr 29, 2026How do I safeguard my Web3 wallet from fraudsters?
Step 2: During the transfer operation, there will be warnings about the effect and risk of altering permissions. If the user proceeds, it leads to malicious alteration of permissions.Published on Dec 13, 2023Updated on May 6, 20261,025What onboarding information is required for a Trust?
For example: Trust deed Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification. If you have any questions, please contact customer support or send an email to support@okx.com.Published on Oct 13, 2023Updated on Feb 12, 2026119How do I buy crypto and earn rewards?
Starting late: if you wait until February 17 to make your first buy, you won't have enough days left to finish the 5-day streak before the campaign ends on February 20. Failed payments: if a payment is canceled or reversed, that day’s progress will be removed. If this happens after you get your reward, the reward may be taken back. Opting in late: if you don't opt in to the campaign by February 16, you'll not be eligible for any of the rewards.When will I get my BTC?Published on Dec 29, 2025Updated on Jan 29, 20263OKX Learn to Earn: BTC halving 2024 event rules
Participants must complete KYC identity verification after finishing the quiz in order to claim the rewards in this campaign. You must click the Join now button and and make sure the button is changed to Enrolled to be considered a valid participant of the event. Otherwise, your participation will be void.Published on Mar 26, 2024Updated on Aug 28, 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Participants must complete KYC identity verification after finishing the quiz in order to claim the rewards in this campaign. You must click the "Join now" button and and make sure the button is changed to "Enrolled" to be considered a valid participant of the event. Otherwise, your participation will be void.Published on Dec 26, 2023Updated on Apr 3, 20264,136Why did I receive an OKX account closure email notification? What should I do?
In rare cases, accounts may be closed as a result of these comprehensive assessments. For more information about our permitted and prohibited activities, please refer to the OKX Terms of Service.Can I still withdraw after the grace period ends? Once the grace period expires, your account will be automatically closed and you won't be able to log in or perform any operations.Published on Apr 30, 2026Updated on May 14, 2026Spot grid bot FAQ
What is its effectiveness? When you set up a Spot grid, a series of orders are placed at different levels based on your grid range. However, if you're using a wide range, many of these orders are essentially dormant, waiting for significant price movements to trigger them.Published on Aug 28, 2025Updated on Jan 22, 202621How do I place a TP/SL with Limit Order?
Market conditions: stay informed about market trends and conditions, as these can impact the effectiveness of your TP/SL settings.How do I place a TP/SL with a Limit Order on OKX? When placing a Limit Order on our platform, you can simultaneously set Take Profit (TP) and Stop Loss (SL) orders to manage your trades effectively. Follow these steps to set up TP/SL with a Limit Order: Enter Order Details Order price: specify the price at which you want to execute the trade.Published on May 31, 2024Updated on Feb 12, 2026286How to avoid deposit of unsupported tokens?
Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on Feb 12, 2026410Why is there a minimum deposit amount for non-BTC?
The minimum deposit amount is set to ensure the financial efficiency and effectiveness of each transaction, avoiding management costs and fee wastage from small deposits. Transaction efficiency: The platform sets a minimum deposit amount to ensure that each deposit has a certain financial value, preventing increased management costs due to small deposits.Published on Oct 16, 2024Updated on Sep 3, 202533