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5% Deposit Match Campaign - Terms and Conditions
The campaign offers up to a 5% match on new crypto or cash net deposits to your OKX account based on the fixed tiered deposit thresholds outlined in Section 5. Qualified new deposits include: on-chain deposits of any crypto to your OKX account; USD cash deposits to your OKX account with ACH bank transfer or via debit card; or Direct purchases of crypto on OKX via ACH bank transfer, debit card, or Apple Pay and Google Pay.Published on Dec 1, 2025Updated on Dec 1, 20252What onboarding information is required for the non-profit organization (NPO)?
These persons govern and oversee the NPO, and are responsible for its high-level strategy, operations, and accountability. Donors: Persons or institutions that provide financial contributions (donations) to the NPO supporting its mission and activities without expecting any gain in return. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll an NPO need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 202671How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
The system will calculate and provide the maximum amount that can be safely withdrawn, ensuring that after withdrawal, your grid strategy still has enough balance to support open orders and allow the grid strategy to continue operating as expected. Withdrawing the maximum grid profit will not affect the ongoing operation of the grid strategy.Published on Jun 20, 2025Updated on Apr 30, 2026US Holiday Campaign - Terms and Conditions
All rights reserved.Terms & Conditions: 5% Deposit Match Campaign Terms and Conditions (U.S.)Enrollment eligibility This deposit match campaign is being offered by OKX INC. It starts on December 1, 2025 at 00:00 PT and ends on January 5, 2026 at 23:59 PT (the "Deposit Match Campaign Period").Published on Nov 6, 2025Updated on Dec 2, 2025US Christmas Crypto Gift Campaign
(“OKX US”) operates under the OKX brand and is a federally registered money service business and a state-licensed money transmitter (NMLS ID: 1767779). Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities exist that use the OKX brand to offer services and products to non-U.S. users. U.S. users are expressly prohibited from accessing any of those foreign products and services.Published on Dec 24, 2025Updated on Dec 24, 2025Why is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Projects ceasing operation (Deposit/withdrawal suspension) On the occasion of project ceasing operation due to operational/financial difficulty, we'll suspend or close the deposit and withdrawal of its token.Published on Aug 31, 2023Updated on Jan 26, 20261,040What can I do if my device is running in an unsafe environment?
While using the OKX app, you may encounter a warning stating that your device appears to be operating in an unsafe environment, potentially leading to security risks. This warning is a security alert from the OKX system, indicating that it has detected an anomaly in your device's operating environment. This means the way you currently use OKX may lead to information leakage, potentially resulting in the theft or transfer of your OKX assets by Trojan viruses or hackers.Published on Jan 19, 2023Updated on Feb 12, 2026301What are sanctions?
This may include a prohibition against dealing or transacting with entities, individuals, or wallet addresses in a certain country, in a certain industry, or specific people.To confirm that OKX is operating within the parameters of the various sanctions programs of the jurisdictions within which it operates, we need to collect sufficient information to be sure that we are not doing business with a sanctioned individual, entity, country or wallet address.Published on Sep 1, 2024Updated on Nov 17, 20253How do I safeguard my Web3 wallet from fraudsters?
Step 2: During the transfer operation, there will be warnings about the effect and risk of altering permissions. If the user proceeds, it leads to malicious alteration of permissions.Published on Dec 13, 2023Updated on May 6, 20261,025How do I use the custom formula feature?
Navigate to the Trading screen Select Advanced Select Custom Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculatedPublished on Mar 5, 2025Updated on Sep 10, 20254What onboarding information is required for a privately owned company?
Authorized users: Persons who have access to and can operate your institution’s OKX account. The partners (if your company is a partnership) * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity. Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on Oct 13, 2023Updated on Feb 12, 2026283US Referral Bonus Terms and Conditions
This promotion starts on Aug 5, 2025 at 9:00pm PT and will continue if/until terminated by OKX, in its sole discretion (the "Promotion Period"). Select customers who refer a new customer ("Referral") to the OKX platform can receive the Referral Bonus once the Referral trades the required amount (as specified on the referral page) in a single transaction within the designated time period.Published on May 16, 2025Updated on Nov 17, 20252How do I authorize a new device when I log in?
You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.Published on Aug 31, 2023Updated on May 27, 202613,942How do I use a physical security key to protect my account?
Here's how to set it up: Go to okx.com, open the menu, and select Profile & Settings Navigate to Security Center > Passkey > Add Passkey > Use other equipment or external key Follow the prompts to confirm your PIN and complete the binding process Once set up, your hardware key can be used for secure logins, withdrawals, and other sensitive operations.2.Published on Jan 10, 2025Updated on Feb 12, 202619,324Why did I receive an OKX account closure email notification? What should I do?
As part of our ongoing platform operations, accounts that violate our policies may be subject to closure. You'll typically receive a formal notification immediately after the decision is made, outlining the steps you need to take after your account is closed. This article walks you through the process and what you need to know.I received an account closure notification. What do I need to do next?Published on Apr 30, 2026Updated on May 14, 2026