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How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 202512What's OKX Security Assistant?
Selecting “Minimize / mute / ignore”from the options doesn’t mean the risk is gone. Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Feb 13, 202653How do I buy crypto and earn rewards?
Complete on mobile: you must use the mobile app for your trades to count.Which key dates should I keep in mind? Sign up by: you must enroll in the campaign by February 16, 2026. Complete by: all 5 buys must be completed by February 20, 2026.What happens if I miss a day? If you miss a day, don't worry—you won't lose your progress entirely. Once you earn your first $5 reward, your streak will simply reset to Day 2. You'll then need to complete 4 more daily buys to get the final reward.Published on Dec 29, 2025Updated on Jan 29, 20263How to prevent phishing emails?
to learn more.Reminders Whenever you receive an email that seems unusual, keep the following in mind: Don't click any links or follow instructions immediately Phishing emails often pretend to be urgent or appealing, pause and check first. Contact OKX Customer Support directly if you're unsure Don't reply to the suspicious email or use the contact information inside it. Always use the official support channels listed on the OKX website.Published on Jun 24, 2025Updated on Dec 16, 20253How do I use a physical security key to protect my account?
Device theft also poses a threat if lock-screen security is compromised Passkeys: while more secure than passwords, they rely on third-party account synchronization and can be accessed if the linked device is stolen and unlockedAdvantages and limitations of physical security key If you are new to this technology and considering using physical security keys, here are some advantages and limitations to keep in mind: Advantages Limitations Operates offline, eliminating risks from cloud synchronizationPublished on Jan 10, 2025Updated on Feb 12, 202619,237Spot grid bot FAQ
How do I set my Simple Earn settings, and what do they mean? To get started with Simple Earn, you first need to understand the two key terms: Active Range and Earn Range. Active Range: this is the price range where your grid orders are active and unchanged. These orders are not canceled and remain in place during market fluctuations. Earn Range: this is the price range in your grid where orders are canceled, and the funds are used to subscribe to Simple Earn for passive yield.Published on Aug 28, 2025Updated on Jan 22, 202621What's Satoshi test and how do I complete it?
Selecting Next will bring you to the start screen of your verification flowThe Satoshi test verification process begins Be mindful of the time limit to complete the Satoshi test. The countdown begins once you select Start verification. The time limit is stated in the description on the Satoshi test page before the verification process starts.Published on May 28, 2024Updated on Feb 17, 202664What should I do if my withdrawal isn't successful?
Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.Published on Oct 17, 2024Updated on Mar 29, 2026260How do I fix common issues with DEX trading wallet passkeys?
If there's no label on your passkey, it means the passkey is currently limited to Exchange only transactions and can't be used for DEX.Published on Nov 4, 2025Updated on Nov 17, 20251What should I do if I want to withdraw assets that are not supported on other platforms?
This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.Published on Apr 8, 2025Updated on Feb 3, 202611How do I select the correct network for my crypto withdrawals and deposits?
Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.Published on Aug 22, 2023Updated on May 6, 202621,514Why haven’t I received a reply from the blockchain project team?
Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks? We connect to multiple blockchain networks — including Ethereum, Bitcoin, and others — to support deposits, withdrawals, and on-chain transactions.Published on Oct 17, 2025Updated on Jan 27, 202614Address type upgrade FAQ
What do "Network scope" and "Token scope" mean when I add an address? These new options give you more flexible and secure control over your withdrawal addresses. Network scope (for EVM addresses): Choose "All EVM networks" to use the address across all EVM-compatible networks, or "Single EVM network" to restrict it to one specific EVM network.Published on Aug 26, 2025Updated on May 22, 2026859Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.Published on Jan 25, 2024Updated on May 22, 20263,692How do I level up my trades with Mizar?
That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3. How do I connect OKX to Mizar? Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.Published on Mar 28, 2024Updated on Jan 2, 20265