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Watch out for telephone scams too, where they pretend to be police or government workers, saying you're in trouble and need to give them things to avoid problems. Scammers pretend to be government officers requesting the user deposit more to pay for income tax We've also seen scammers pretend to be customer service agents from well-known platforms, even falsely claiming to partner with OKX to promote their own sites.Published on Sep 28, 2023Updated on May 14, 20262,697How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on May 19, 2025Updated on Mar 24, 202621What are sanctions?
If there is one thing sanctions have in common, it is that breaches are often serious and accompanied by fines or incarceration. OKX must comply with sanctions regulations in all jurisdictions where we operate or are directly regulated, including the USA, Canada, Europe, Singapore, Japan, and Hong Kong. However, we may apply other sanctions regulations at our discretion.Why is additional information necessary?Published on Sep 1, 2024Updated on Nov 17, 20253Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder. Open a text editor (e.g., Notebook), then paste and save the JSON string as a file. The file name must end with "_inclusion_proof.json." Save the file in a new folder. The JSON string contains your account balance and a snapshot of the Merkle path.Published on Oct 21, 2024Updated on Feb 11, 202693Pay wallet auto top-up FAQ
You'll need to define three things: Trigger threshold — the minimum Pay balance that activates a top-up Top-up amount — the fixed amount to transfer each time the rule triggers Funding sources — up to 3 sources, ranked in priority order to determine which is drawn from firstHow do I set the auto top-up feature? Note: please ensure that your app is on version 6.171.1 for iOS, while Android version is on 6.171.0. Auto top-up isn't a scheduled recurring transfer.Published on May 14, 2026Updated on May 23, 20261How can I enhance my OKX app security?
If financial risks still exist after these steps, consider replacing the device and contacting our support immediately at urgent@okx.com.What are the things that I can do daily to secure my security? If suspicious activity persists, switch to a trusted device and perform the following checks:Audit the security of your account Reset your login password: create a strong, unique password used exclusively for OKX, learn how you can change it here.Published on May 14, 2026Updated on May 20, 2026OKX listing mechanism
Order rules Supported order type: Limit orders only Market orders: Not supported All eligible users may participate in pre-open Orders that meet the pricing requirements will remain in the order book when trading begins.Orders that do not meet the pricing requirements may be cancelled at the end of the pre-open period. After the Pre-open After the pre-open ends: Continuous trading begins shortly after the pre-open ends. Previously placed limit orders stay active in the order book.Published on Apr 27, 2018Updated on Apr 2, 20267,497OKX Learn to Earn: BTC halving 2024 event rules
The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day. Please make sure to complete the verification and personal certification while the prize pool lasts and before the end of the event.Terms and Conditions: The promotion starts on 28 March 2024 (00:00 UTC) and ends on 30 April 2024 (23:59 UTC).Published on Mar 26, 2024Updated on Aug 28, 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day. Please make sure to complete the verification and personal certification while the prize pool lasts and before the end of the event.Terms and Conditions: The promotion starts on 29 December 2023 (00:00 UTC) and ends on 21 January 2024 (23:59 UTC).Published on Dec 26, 2023Updated on Apr 3, 20264,1365% Deposit Match Campaign - Terms and Conditions
If the total deposit match campaign rewards are exhausted prior to the end of the Deposit Match Campaign Period, the deposit match campaign will end early. Deposit match tiers and available rewards are defined as follows: $1,000 to $1,999 → 50 USDG $2,000 to $2,999 → 100 USDG $3,000 to $3,999 → 150 USDG $4,000 to $4,999 → 200 USDG $5,000 and above → 250 USDG Each user may receive only the reward for the highest tier they reach by the end of the Deposit Match Campaign Period.Published on Dec 1, 2025Updated on Dec 1, 20252What's OKX Security Assistant?
I’m worried about deleting the wrong thing. Can I ignore it first? Yes, but remember: ignoring only means “no longer prompting,” not that the risk is gone. Only ignore items whose sources you can confirm, and review the ignore list regularly.3. What if the same risk keeps appearing repeatedly? This is usually caused by leftover startup items, scheduled tasks, services, or reinfection. Follow here for a thorough cleanup and perform a full disk scan.4.Published on Jan 15, 2026Updated on Feb 13, 202655How to transfer crypto from Coinbase to OKX?
If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers. Regulated in Europe: OKX was the first to obtain a MiCA license, making it available for the whole of Europe.Published on Jun 19, 2025Updated on Jun 26, 20257OKX Web3 wallet customer review reward from Sourceforge terms and conditions
Rewards will be distributed within 14 days after the promotion period activity ends. OKX and/or SourceForge reserve the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on Aug 7, 2023Updated on Aug 28, 202557OKX customer review reward from Sourceforge terms and conditions
Rewards will be distributed within 14 days after the promotion period activity ends. OKX and/or SourceForge reserve the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on Aug 7, 2023Updated on Oct 8, 202587Why did I receive an OKX account closure email notification? What should I do?
Fixed-term products: If you have ongoing fixed-term products, please contact customer support after the term ends and we'll assist you with redemption and withdrawal.I have outstanding loans. What should I do? Please use the available assets in your account to repay your loans first.Published on Apr 30, 2026Updated on May 14, 2026