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Buy crypto with cash (LATAM region) FAQ
Once completed, your status will be showing “Order Completed” in the Order History page You can access the Order History page through the selection of Sheet icon on the Buy page. View your order by selecting the Sheet icon Note: Please complete your payment within the 10-minute order window to avoid automatic cancellation.FAQHow many times do I need to go through the virtual account set up process? Transfer details will need to be set up separately for each fiat currency.Published on Mar 17, 2026Updated on Apr 30, 2026FAQ1How do I create passkeys? (web)
When recognizing a face or gesture, please ensure that the surrounding environment is neither too bright nor too dark, and then try again. If you have reached the maximum number of face verification attempts, verification will be temporarily unavailable. In this case, please contact our customer support team for assistance.More info about Passkeys Passkeys work differently for DEX trading wallet and Pay. You can check the labels beside each passkey to see which registered network it's used for.Published on Aug 16, 2023Updated on May 21, 2026FAQ4,297Buy crypto with cash (SEA region) FAQ
Progress page on our platform with the transaction progress Progress page in completed status on our platform with the transaction progress You can access the Order History page through the selection of Sheet icon on the Buy page. Order history page of the service provider with your transaction history Note: please complete your payment within the payment window ( within 30 minutes) to avoid automatic cancellation.FAQ1. Do I have a buy limit on buying crypto with cash?Published on May 21, 2026Updated on May 21, 2026FAQOKX API FAQ
In the API, contract orders are in units of sheets and must be a multiple of the minimum order quantity of the currency pair. The minimum order quantity can be obtained through the minSz field of the product interface here."Withdrawal error: 58207 Withdrawal address is not whitelisted for verification exemption"; why does the allowlist verification still report an error when it is closed on the withdrawal page?Published on Sep 20, 2024Updated on May 22, 2026FAQ138
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