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Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on Oct 17, 2025Updated on Jan 27, 202614Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on Apr 25, 2024Updated on Dec 4, 20252What attestation do we need to agree to when verifying as an institutional customer?
Applicant does not now, and will not in the future, maintain or operate any OKX account or subaccount on behalf of any person or entity, or provide access to any OKX account or subaccount to any person or entity, (1) residing in, or registered, organized, incorporated, formed, or established in, the United States or any sanctioned jurisdiction, including Cuba, North Korea, Iran, Syria, Crimea, Donetsk People’s Republic, and Luhansk People’s Republic (each a “Sanctioned Jurisdiction”), (2) havingPublished on Feb 5, 2024Updated on Oct 8, 2025132How to get started with Savings Starter?
Please see the terms and conditions for further details.Subscription limits The individual minimum and maximum subscription limits for each type of crypto are as follows: Crypto Term Individual limit APR USDT 3 Days 1,000 30%Terms and conditions This promotion campaign excludes residents from the following jurisdictions: Hong Kong, Cuba, Iran, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, NorthernPublished on Sep 5, 2023Updated on Feb 9, 20262,409Learn & Earn Campaign that is only for Turkish users event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Cuba, Iran, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St.Published on Oct 24, 2023Updated on Feb 9, 202637Copy trading FAQ
The following countries and regions currently don't support copy trading: Hong Kong, Singapore, Cuba, Iran, North Korea, Crimea, Malaysia, Syria, United States, Canada, United Kingdom, Bangladesh, Bolivia, and Malta.3. What fees do I need to pay when copying trades using copy trading? Trading fees will be the same as the regular fees for your trading tier. No other transaction fees are charged, but you'll pay a profit share.4. How is my copy trading income shared between me and the lead trader?Published on Sep 15, 2023Updated on Apr 20, 2026686OKX Learn to Earn: BTC halving 2024 event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.Published on Mar 26, 2024Updated on Aug 28, 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta.Published on Dec 26, 2023Updated on Apr 3, 20264,136OKX NFT Marketplace: Your Gateway to a Multi-Chain NFT Universe
Klaytn (KLAY): Popular in South Korea's NFT scene. Strong developer support. Avalanche (AVAX): Promotes interoperability with other blockchains. An ecosystem growing in NFT popularity. Layer 2 Chains: Also support Arbitrum,Scroll,optimism,manta,Polygonzkevm,ImmutableX etc. Improved scalability, reduced fees, and enhanced NFT minting capabilities. There are 21 chains and 32 aggregate markets that you can explore through the OKX NFT Marketplace.Published on Nov 23, 2023Updated on Sep 12, 202520OKX x McLaren NFT Sweepstakes Terms & Conditions
The following people are not eligible to enter, however: Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, Ukraine, or Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre & Miquelon, Tajikstan, Tristan Da Cunha, US Minor Outlying IslandsPublished on Apr 25, 2024Updated on Sep 8, 2025607How do I check on updates to my support ticket?
You can also view your past chat history with our customer support team through the following methods. Please note that the notification email itself can’t be replied to directly — it’s for notification purposes only. To respond to our support team, you’ll need to open the ticket details using the unique link provided in the email. Note: If your ticket has been closed, you'll no longer be able to reply to it.Published on Oct 17, 2025Updated on May 20, 202661VIP Loan and Risk Unit Creation
An MSA risk unit is designed for institutional asset management scenarios where a delegator delegates a trading team to manage loan operations on their behalf. Unlike a normal risk unit, all accounts in an MSA risk unit must be MSA accounts bound to the same trading team as the delegate account. What conditions must be met before creating an MSA risk unit?Published on Apr 24, 2026Updated on Apr 24, 2026Why is my deposit/withdrawal suspended?
You can also reach out to the project's support team if you need further assistance.Published on Aug 31, 2023Updated on Jan 26, 20261,036What's Reward Rally?
Introduction Reward Rally is a time limited referral program that lets you invite multiple friends to form a team Instead of the usual one-to-one referral program, Reward Rally requires you to form a team, encourage your invitees to complete simple tasks, and fill your progress bar. Once your team reaches 100%, you'll unlock your reward. Rewards can include crypto, trading bonus, or rebate cards, depending on your region.Published on Nov 6, 2025Updated on Mar 4, 2026265How can I get my project listed on OKX?
Provide clear details on: Total supply Token distribution Utility and value Strong tokenomics show sustainability and long-term viability.Should I introduce the leadership team? Yes. Include short bios of key team members highlighting: Relevant experience Roles and responsibilities Notable achievements A strong team builds trust.Is financial transparency important? Yes.Published on Apr 16, 2026Updated on May 6, 2026